Questions
Questions about personal AI assistant setup.
If a question here does not match the agreement you sign, the agreement wins.
What is a personal AI assistant, and what is Grok Bot?
A personal AI assistant is software that handles a lane of work, such as inbox triage or a morning briefing, under rules you set. I set these up with Grok Bot, xAI's assistant product. Mav Ignite is an independent service and is not affiliated with or endorsed by xAI.
Do I need to be technical?
No. The Learn page walks through the first setup in plain language. The 4-week Bootcamp is coming soon. Done-With-You means I build with you. Done-For-You means I build it and you stay in charge of approvals.
Which Grok Bot plan do I need?
Grok Bot needs your own X Subscription at Premium or higher. You pay X for that subscription. It is separate from the Mav Ignite fee.
Do you need my passwords?
No. I never ask for passwords. You connect your own accounts in Grok Bot.
Can an assistant send email without me?
Only if you allow it. My default is that sending, posting, spending, and deleting wait for your approval.
What if Grok Bot changes?
Bot Care includes template updates. If you are not on Bot Care, updates are a separate conversation rather than part of the original package.
Can I resell or share the templates?
Marketplace templates are yours to share. The fee is for the audit, the customization, the teaching, and the support, not for a locked template.
What is the refund policy?
Every package is paid in full. Refunds are only those written into the agreement for the package you buy. This site does not add a blanket guarantee, except the AI Audit: you can have a full refund if the report is not delivered within 5 business days of a complete intake. The $497 credit applies only to Done-With-You ($2,497) and Done-For-You ($5,997) if you upgrade within 30 days of payment.
Do you work with regulated records?
Health, legal, and financial records stay out of scope unless a separate compliance review puts that lane in writing. The intake asks you to mark anything that is off limits.
How do I cancel Bot Care?
Bot Care is $497 a month and renews each month until you cancel. Email [email protected] from the email on the subscription. I confirm by email. Cancellation stops the next charge. The month already paid is not refunded unless the written agreement says otherwise.
How long does setup take?
I deliver the AI Audit report within 5 business days of a complete intake. Done-With-You and Done-For-You timing is confirmed on the fit call, because it depends on the assistants and your calendar.
Do you work outside the United States?
I am based in Palm City, Florida, and I work with people across the United States. If you live elsewhere, email me before you buy and I will tell you whether I can take the engagement.