Privacy Policy

Mav Ignite LLC ("Mav Ignite," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through mavignite.com, direct email, forms, calls, and the Mave SMS assistant.

Information We Collect

We may collect information you provide directly, including your name, business name, email address, phone number, website, project details, assessment responses, SMS messages, call details, and any other information you choose to share with us.

We may also collect limited website analytics and technical information, such as pages visited, referral source, browser type, device information, and approximate location derived from standard web logs or analytics tools.

How We Use Information

We use information to respond to inquiries, prepare assessments or recommendations, provide requested services, operate the Mave SMS and voice assistant, improve our website, maintain records, and protect against misuse or abuse.

SMS and Phone Communications

If you call or text Mave, Marc Hudson's assistant, we use your phone number and message content to respond to your request, route the inquiry to Marc Hudson, and keep a record of the interaction. SMS messages are conversational customer-care messages, not bulk marketing messages.

We do not sell, rent, or share SMS opt-in information, phone numbers, or SMS consent data with third parties for their marketing purposes.

Service Providers

We may use service providers to operate our website, forms, analytics, email, SMS, voice, hosting, and business systems. These providers process information only as needed to deliver their services to Mav Ignite.

Information Sharing

We may share information when required by law, to protect our rights, to prevent misuse, or with service providers that help us operate our business. We do not sell personal information.

Data Retention

We retain information for as long as reasonably needed to respond to inquiries, provide services, maintain business records, comply with legal obligations, and improve our operations.

Your Choices

You may request that we update or delete information you previously provided, subject to legal and operational recordkeeping needs. For SMS, you may reply STOP to opt out or HELP for assistance.

Security

We use reasonable administrative, technical, and operational safeguards to protect information. No website, SMS system, or internet transmission can be guaranteed to be completely secure.

Contact

Questions about this Privacy Policy can be sent to [email protected].